Privacy Policy

Last updated: 25/08/2026

Noble Arboriculture (“we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Notice explains how we collect, use and protect personal information when you visit our website, contact us, request a quotation, enquire about our services or contact us about employment opportunities.

Noble Arboriculture is a family-run tree surgery and arboricultural business based in Boston, Lincolnshire.

1. Who we are

Business name: Noble Arboriculture
Address: Mill House, West End Road, Wyberton, PE21 7NQ‍ ‍
Email: noble-arb@outlook.com
Telephone: 07484 238587

For the purposes of applicable UK data protection law, we are the data controller responsible for your personal information.

If you have any questions about how we use your personal information, please contact us using the details above.

2. Information we collect

The personal information we collect depends on how you interact with us.

When you contact us or request a quotation

We may collect:

  • Your name

  • Telephone number

  • Email address

  • Property address or location

  • Details of the tree work or services you are enquiring about

  • Photographs or other information you provide

  • Any other information you choose to include in your enquiry

When you enquire about employment

If you contact us by email or telephone about employment opportunities, we may collect information that you choose to provide, such as:

  • Your name

  • Contact details

  • Employment history

  • Qualifications and training

  • Skills and experience

  • Information contained in a CV, if you choose to send one

  • Any other information you provide as part of your enquiry

When you visit our website

We may automatically collect certain technical information about your visit, such as your IP address, browser type, device type and information about how you use our website.

Some of this information may be collected using cookies or similar technologies. Please see our Cookie Policy for more information.

3. How we use your information

We may use your personal information to:

  • Respond to enquiries

  • Provide quotations

  • Arrange and provide tree surgery and arboricultural services

  • Communicate with customers about work they have requested

  • Arrange appointments and site visits

  • Process payments and invoices

  • Deal with customer queries and complaints

  • Maintain appropriate business records

  • Respond to employment enquiries

  • Consider individuals for current or future employment opportunities

  • Maintain and improve our website

  • Keep our website and systems secure

  • Comply with our legal and regulatory obligations

  • Establish, exercise or defend our legal rights where necessary

We will only use your personal information where we have a lawful basis to do so under UK data protection law.

4. Our lawful bases for using your information

Depending on the circumstances, we may rely on one or more of the following lawful bases:

Contract: Where we need to use your information to provide a quotation or carry out services that you have requested.

Legitimate interests: Where it is necessary for us to operate and manage our business, respond to enquiries, maintain business records, consider employment enquiries, improve our services or protect our business, provided that our interests do not override your rights.

Legal obligation: Where we need to use or retain information to comply with a legal requirement.

Consent: Where you have given us permission to use your information for a specific purpose and consent is the appropriate lawful basis.

Where we rely on consent, you can withdraw your consent at any time.

5. Who we share your information with

We do not sell your personal information.

Where necessary, we may share information with trusted third parties who help us operate our business, including:

  • Website hosting and technology providers

  • IT and email service providers

  • Accountants and professional advisers

  • Payment providers

  • Suppliers or contractors where necessary to provide our services

  • Legal or professional advisers

  • Government bodies, regulators or law enforcement agencies where we are legally required to do so

We only share personal information where there is a legitimate reason to do so and, where appropriate, we take reasonable steps to ensure that third parties protect your information.

6. How long we keep your information

We only retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to meet legal, accounting and reporting requirements.

Customer and quotation information may be retained for as long as reasonably necessary to manage our relationship with you and meet our legal and accounting obligations.

Information provided as part of an employment enquiry will normally only be retained for as long as reasonably necessary to deal with the enquiry and any recruitment process. If you are not appointed, we will normally delete or securely dispose of your information when it is no longer reasonably required.

Where information is no longer required, we will securely delete it or otherwise dispose of it appropriately.

7. Cookies

Our website uses cookies and similar technologies.

Some cookies may be necessary for the website to function properly, while other cookies may be used for analytics or other purposes.

Where required by law, we will ask for your consent before using non-essential cookies.

For more information about the cookies used on our website and how you can manage them, please see our Cookie Policy.

8. Links to other websites and social media

Our website may contain links to third-party websites, including our Facebook page.

If you follow a link to another website or social media platform, that website or platform will have its own privacy policy and terms. We are not responsible for the privacy practices, security or content of third-party websites or platforms.

Our website does not control how third-party websites process your personal information once you leave our website.

9. Your data protection rights

Under UK data protection law, you may have rights including:

  • The right to be informed about how we use your personal information

  • The right to access the personal information we hold about you

  • The right to request correction of inaccurate or incomplete information

  • The right to request deletion of your personal information in certain circumstances

  • The right to request restriction of processing in certain circumstances

  • The right to object to certain processing

  • The right to data portability in certain circumstances

  • Rights relating to automated decision-making and profiling, where applicable

These rights are subject to certain legal conditions and exemptions.

If you would like to exercise any of your data protection rights, please contact us using the details in Section 1.

10. Keeping your information secure

We take reasonable technical and organisational measures to protect personal information against accidental loss, unauthorised access, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

11. Children's information

Our website and services are not specifically directed at children.

We do not knowingly collect personal information from children through our website.

12. Changes to this Privacy Notice

We may update this Privacy Notice from time to time to reflect changes to our business, website, services or legal requirements.

The latest version will be published on this page, with the date of the most recent update shown at the top.

13. Contact us

If you have any questions about this Privacy Notice or how we handle your personal information, please contact us:

Noble Arboriculture
Address: Mill House, West End Road, Wyberton, PE21 7NQ
Email: noble-arb@outlook.com
Telephone: 07484 248587

Complaints

If you are unhappy with how we have handled your personal information, please contact us in the first instance so that we can try to resolve your concerns.

You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).

Further information about making a complaint is available from the ICO.